e-statements part 2 – mining the possibilities
So your e-statement project is complete! You have gone to market with the ultimate in transpromo statements including:
- high quality imagery that is precisely matched to each client
- integrated messaging that links back to your core website marketing metrics
- near real-time response rate monitoring
- the ability to minutely tweak offerings to ensure they are performing at their absolute peak
- is that a yes I hear? (more…)
e-statements part 1 – getting customers to give up paper!
We want to share some of our observations from our client engagements that focus on e-statements. The topics we will cover over the next few posts are based on our experiences of areas where our clients had been missing golden opportunities to improve their results or reduce their costs.
We hope our observations help you find areas where you can make improvements, extract additional savings or simply increase your results! (more…)
Mentoring Podcast 7 of 7 – Being a Role Model
CGA & CYC Podcast 7 – Being a Role Model
This is the final podcast in this series and covers the challenges of being a role model. We hpoe you have enjoyed them as much as we have enjoyed making them!
A summary of the sections are:
Topic 1 – A leadership story
Topic 2 – Who or what is a role model
Topic 3 – Raising your standards
Topic 4 – Exercise for personal development
We hope you enjoy it!
These podcasts are Copyright CGA Management & North Yorkshire County Council / Connecting Youth Culture
Mentoring Podcast 6 of 7 – Discovering your Mentoring Style
CGA & CYC Podcast 6 – Discovering your Mentoring Style
This podcast covers understanding your mentoring style.
A summary of the sections are:
Topic 1 – What do you mean by mentoring style
Topic 2 – What is your mentoring style
Topic 3 – The potential for growth and problems
Topic 4 – Exercise for personal development
We hope you enjoy it!
These podcasts are Copyright CGA Management & North Yorkshire County Council / Connecting Youth Culture
Mentoring Podcast 5 of 7 – Giving Advice without Resistance
CGA & CYC Podcast 5 – Giving Advice without Resistance
This podcast covers giving advice without getting resistance and matches the content in your workbook that starts on page 32.
A summary of the sections are:
Topic 1 – Why do people resist advice
Topic 2 – The change cycle
Topic 3 – Tips for giving advice
Topic 4 – Exercise for personal development
We hope you enjoy it!
These podcasts are Copyright CGA Management & North Yorkshire County Council / Connecting Youth Culture
Mentoring Podcast 4 of 7 – Communicating through Questioning
CGA & CYC Podcast 4 – Communicating through Questioning
This podcast covers communicating through questioning and matches the content in your workbook that starts on page 26.
A summary of the sections are:
Topic 1 – Why use questions
Topic 2 – The six little men
Topic 3 – Probing questions
Topic 4 – Exersise in being curious
We hope you enjoy it!
These podcasts are Copyright CGA Management & North Yorkshire County Council / Connecting Youth Culture
Mentoring Podcast 3 of 7 – Building Rapport
CGA & CYC Podcast 3 – Building Rapport
This podcast covers basic principles of rapport and how to build rapport and matches the content in your workbook that starts on page 25.
A summary of the sections are:
Topic 1 – What is Rapport
Topic 2 – Matching and Mirroring
Topic 3 – Personality and Building Rapport
Topic 4 – Exersise in Building Rapport
We hope you enjoy it!
These podcasts are Copyright CGA Management & North Yorkshire County Council / Connecting Youth Culture
Mentoring Podcast 2 of 7 – Listening Skills for Mentors
CGA & CYC Podcast 2 – Listening Skills for Mentors
This podcast covers basic listening skills for mentors and matches the content in your workbook between pages 17 and 20.
A summary of the sections are:
Topic 1 – Active Listening
Topic 2 – 8 Levels of Active Listening
Topic 3 – Keeping the Conversation Going
Topic 4 – Listening Exercise
We hope you enjoy it!
These podcasts are Copyright CGA Management & North Yorkshire County Council / Connecting Youth Culture
Mentoring Podcast 1 of 7 – The Mentoring Life Cycle
CGA & CYC Podcast 1 – The Mentoring Life Cycle
This podcast covers the mentoring life cycle and matches the content in your workbook between pages 10 and 15.
A summary of the sections are:
Stage 1 – Preparation
This stage is the pre-session work that all mentors need to do in order to mentally prepare themselves for being a mentor.
Stage 2 – Initiating
Stage 2 is about preparing for the first meeting and building a rapport with your mentee.
Stage 3 – Facilitation
Stage 3 is where the relationship between the mentee and the mentor develops as trust builds and objectives are identified, and problems are overcome.
Stage 4 – Closure
Stage 4 looks at what has been achieved and life after mentorship.
We hope you enjoy it!
These podcasts are Copyright CGA Management & North Yorkshire County Council / Connecting Youth Culture
Funded Support for Creatives in Scarborough
We are working with the Woodend Creative Workspace in Scarborough to put in place a funded 9 month training and support package to help local creatives expand and grow their businesses. We have had a fantastic response and are looking to expand the initial pilot to cover 10-12 creatives rather than the original 6 so we have laid on a further meeting for people to come along and ask questions…read on for more details!
Wanted! 6 talented creative’s aspiring to make their businesses grow
Know that you are talented but need a boost to navigate the business world?
Creative Power Pods are an exciting cutting edge, 9 month, business support programme just for Creative’s. They’ve been designed to (more…)